3rd Party Software Services

GRSI provides 3rd party software services by developing commercial applications using FastTrak as the development platform.

Development Process

Discuss Client’s Needs

GRSI works closely with the client to determine the software’s functionality and how it will be implemented.

Functional Specification

Based on the client’s needs, GRSI develops a detailed document outlining exactly how the finished software will function.
Clients gain a clear picture of the software prior to development to assure that there are no surprises or back-tracking.

Development

GRSI begins developing the software upon approval of the functional specification.
GRSI maintains close contact with the client during development and can adapt to requested changes.

Testing

Completed software is subject to rigorous testing and debugging before it is sent to the client.

Training

GRSI provides thorough “as-built” documentation and training for personnel who will be supporting the software.

Support

GRSI tailors support to suit the needs of its clients. Support may include 24x7 response and coverage of software defects.

Licensing & Rights

While GRSI maintains rights over the FastTrak platform, clients have control over the software and may elect to autonomously make changes or have GRSI make changes. GRSI and its clients collaborate on adding functionality, creating additional applications, and making modifications.

Benefits